Medical Records Team Members:
Valerie Windy Boy - Medical Records Supervisor
Juanita Decora - Medical Records Technician
Skylah Morsette - Patient Registration
The Medical Records Department staff is happy to assist patients in obtaining health information from other healthcare providers and in disclosing health information from other healthcare providers in disclosing health information to clinics, hospitals, and other businesses. The staff maintains the patient's rights to confidentiality and privacy by adhering to clinic policy and federal law and using state law disclosure of health information as a guide. All health records are kept in a secure environment.
Rocky Boy Health Board
You have the right to:
Considerate, respectful care at all times and under circumstances.
Privacy concerning your care and records.
Know the identity and professional status of individuals providing your care.
Receive complete information of services and treatments provided in terms you can understand.
Refuse treatment after receiving full information necessary to make that decision.
Expect safe conditions in Health Center facilities.
Refuse the presence of services of a health care student or anyone not directly involved in your care.
Receive full explanation of Contract Health Care Services, Medicare/Medicaid or Third Party funding, and delays in elective surgeries or treatment.
Be informed of Health Center rules and regulations that apply to patient conduct, including processes for resolutions of patient complaints.
Request a second opinion from another practitioner, and also the right to change providers.
Seek alternative care through specialty consultation or through healing services at your request and expenses, and informed participation in decisions involving your health care.
To receive proper pain assessment.
You have the right to a Living Will declaration.
You have the right to a Durable Power of Attorney for Health Care state law disclosure of health information as a guide. All health records are kept in a secure environment.
You have the responsibility to:
Provide the most accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and other matters relating to your health.
Follow the treatment plan recommended by your physician; including instructions of nurses and allied health personnel as they carry out the plan of care and enforce applicable rules and regulations.
Follow hospital/clinic rules and regulations affecting patient care and conduct.
Be considerate of the rights of other patients and clinic personnel.
Accept responsibility for your actions if you refuse treatment or do not follow your physician’s instructions.
Request further explanation if medical information is unclear to you .
Be aware of the type of care provided in:
The Urgent Care Room: Urgent Care for conditions determined clinically as requiring IMMEDIATE physician services, situations when lack of care could result in permanent disability or death.
The Outpatient Clinic: General Diagnostic, therapeutic or Preventive Health Services. Provides opportunity for complete medical services including necessary lab work, x-rays, and consultation with other health providers.