Welcome to Rocky Boy Health Center. We are grateful you have chosen us for your care and honored to be your community health center. The following information will help you prepare for an appointment to streamline your experience and enable us to best serve you.
Hours of Operation
MONDAY, TUESDAY, THURSDAY, FRIDAY —
8:00am - 4:30pm
10:00am - 4:30pm
Key Phone Numbers
EMERGENCY MEDICAL SERVICES (EMS):
406.395.4486 EXT. 2021 FAX: 406.395.5159
WHITE SKY HOPE CENTER:
PURCHASED / REFERRED CARE SERVICES:
406.395.4486 FAX: 406.395.5153
Proof of Residency
Attached is the proof of residency form that Rocky Boy Health Center is asking eligible enrolled members to fill out. This form is a requirement for PRC services which includes referrals.
When Visiting Rocky Boy Health Center:
Arrive 15 minutes early so that you may complete Patient paperwork
Know any health conditions you have currently or have had in the past
Know any major health conditions that your family (parents, siblings, grandparents) currently has or has had in the past
Bring your health insurance card if you have one (you will need this card at every visit). If you do not have insurance, we will help you apply for it.
Bring a list of any medications you are taking (or bring the medications themselves)
Prepare any questions you want to ask about your health or our services
The name and phone number of your pharmacy, if you currently use an alternate to the RBHC Pharmacy
During your visit, we will:
Help you fill out necessary forms or obtain necessary health records
Explain how to make appointments and get access to all of our services
Make any appointments you need with other departments or services at RBHC
By the end of your visit, you should know:
The answers to most of your questions; if not, please ask! You can also schedule a follow-up visit, or check with registration to determine who can help answer many questions
What your Treatment Plan is (medications, referrals, other services, follow-up visits)
What medications you will be taking, how to take them, possible side-effects, and why you are taking them
The date and time of any lab tests or follow-up appointment
To make an appointment:
Due to COVID-19 protocol, Walk-In visits are not allowed.
Call our Main Line: 406.395.4486 to make an appointment. Appointments are required to be seen at Rocky Boy Health Center unless your condition is an emergency. Remember to check in at Registration for your appointment at least 15 minutes before the scheduled appointment time.
If you need to cancel an appointment:
Please call us at least 24 hours in advance if you cannot make your appointment so that we may offer that appointment to another patient and ensure you are rescheduled to serve your care needs.
Update your records
Please keep your records updated; tell us about changes in your address, telephone number, email, or Insurance information.
Patient Rights and Responsibilities
Rocky Boy Health Center strives to provide the highest quality of professional care for the community we serve. We are committed to maintaining the rights, dignity and well-being of all patients.
Your Concerns Are Important to Us
As part of our mission to provide the highest quality of care and services, we encourage all patients who are not satisfied with our service to feel welcome to talk to us about their experience so we may work together to address any concerns and improve our service. The information that you provide is shared with our leadership and is used to help us improve the care that we deliver. We value what you have to say and welcome your contacting us via phone call or the Patient Complaint Portal below: